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Privacy Policy

How we handle your personal information
At LILLE SKAT, we know that booking a stand means trusting us with some personal information, including your bank or PayID details. This policy explains, in plain English, what we collect, why, and how we look after it.

The keys bits, at a glance

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This policy applies to information we collect through our website, lilleskat.au, and through the stand booking process.

1. Who We Are

1.1  “LILLE SKAT”, “we” and “us” refers to LILLE SKAT (ABN: 29 689 271 308). “You” refers to anyone whose personal information we collect through our website or booking process.

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2. What We Collect

2.1  When you submit our stand booking request form, we collect the details you give us, typically your name, email address, phone number, and your preferred event and number of stands.

2.2  Once your stand fee is paid and your booking is confirmed, we ask for your bank details or PayID, so we can pay out your sales after the event.

2.3  If you contact us directly — for example, through our website contact form or by email — we'll hold onto that correspondence (your name, email address, and message) to help us respond and keep a record of what was discussed.

2.4  We use Wix Analytics, a tool built into our website platform, to understand how visitors use our site — for example, which pages are viewed and how people found us. This uses cookies and gives us aggregate statistics; it doesn't identify you personally. You can find out more about how Wix collects and uses this data in Wix's own privacy policy.

2.5  When you book a stand, we'll also ask whether you're happy for us to keep your name and contact details on file afterwards, so we can let you know about future events. This is entirely optional and separate from the rest of your booking.

 

3. How We Use Your Information

3.1  We use your information to: check availability and process your stand booking; take payment for your stand fee and confirm your booking; pay out your sales after the event; contact you about your booking or an event; let you know about future events, if you've opted in to this; and meet our own record-keeping and tax obligations.

3.2  We don't use your information for anything beyond what's needed to run your booking and the event, no unrelated marketing lists, no profiling, no selling it on.

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4. Who We Share It With

4.1  We don't sell, rent, or trade your personal information to anyone.

4.2  We only share your information where it's genuinely needed to run our business, for example, with our bank, when processing a payout to you. We don't share your bank or PayID details with any other seller, customer, or third party.

4.3  We may need to disclose information if required by law (for example, for tax purposes, or if legally compelled to do so).

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5. How Long We Keep It

5.1  We delete your bank or PayID details within 30 days of your event, once your payout is complete. We also delete your name and contact details within this window, unless you've opted in to us keeping them for future contact (see clause 2.5). If you've opted in, we'll keep just your name and contact details, never your bank details, until you ask us to remove them.

5.2  We may keep basic sales records (for example, what sold and for how much) for longer, as required for our own tax and accounting purposes. These records don't include your bank details.

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6. Keeping Your Information Secure

6.1  We take reasonable steps to protect your information from misuse, loss, or unauthorised access for example, by limiting who on our team can see your bank or PayID details, and only holding onto them for as long as we need to.

6.2  No online system is completely secure, so while we do our best, we can't guarantee the absolute security of information sent to us electronically.

6.3 We store booking and contact form submissions securely through our website provider, Wix.com, which hosts our website and online forms. Wix provides the platform we use to collect and manage this information, but does not have access to your bank or PayID details.

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7. Your Rights

7.1  You can ask us at any time what personal information we hold about you.

7.2  You can ask us to correct any information that's wrong or out of date.

7.3  You can ask us to delete your personal information, subject to anything we're required to keep for legal or tax reasons (see clause 5.2).

7.4  To make any of these requests, just email us at hello@lilleskat.au, we'll respond as quickly as we can.

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8. Children's Privacy

8.1  Our website is fine for anyone to browse, but we ask that only adults (18 and over) submit a stand booking, since it involves a paid arrangement. We don't knowingly collect bank or PayID details from anyone under 18.

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9. Changes to This Policy

9.1  We may update this policy from time to time as our website and business grow — for example, if we add new tools or begin collecting new types of information. The version published on our site at the time you visit is the one that applies.

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10. Contact Us

10.1  If you have any questions about this policy, or want to make a request about your personal information, email us at hello@lilleskat.au

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