Terms of Sale

These terms apply whenever you shop at a LILLE SKAT event. By making a purchase, you're agreeing to them, nothing tricky, we promise.

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1. Who's Involved

1.1  “LILLE SKAT”, “we” and “us” refers to J.T HANSEN & M HANSEN trading as LILLE SKAT (ABN: 29 689 271 308), the business running the event. “You” refers to anyone buying something from us.

1.2  Items at our events are brought along by individual sellers, and we sell them on each seller's behalf at our checkout, so think of us as running the shop floor for a big group of individual sellers.

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2. What We Sell

2.1  Everything on offer is pre-loved, secondhand clothing, shoes and books for newborns to age 10, brought in by families like yours. We're starting with these categories for now, with plans to expand into toys, furniture, baby equipment and more as we grow.

2.2  We ask every seller to meet our item standards, and our team does a quick check once each stand is set up. With so many items passing through, we can't promise to catch everything, so please have a good look yourself before buying.

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3. Before You Buy

3.1  Take your time, and check sizing and condition carefully before you buy, have a good look for wear, missing pieces, or anything that doesn't look quite right.

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4. Payment

4.1  We take card and digital payments only, you can pay by card or tap to pay with your phone or smart watch. We don't handle cash at our events.

4.2  Prices are set by each individual seller, so they can vary from stand to stand.

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5. Returns & Refunds

5.1  Because everything is secondhand, we don't offer refunds or exchanges for a change of mind, so please choose wisely (see clause 3).

5.2  Nothing in this clause 5 excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law (ACL) that can't lawfully be excluded. Items we sell come with guarantees under the ACL that can't be excluded, including that they're of acceptable quality, fit for any purpose you made known to us, and match their description. Depending on the issue, you may be entitled to a repair, replacement, refund, or compensation for other reasonably foreseeable loss, regardless of whether the issue was obvious or visible at the time you bought the item.

5.3  If you believe an item you've bought is faulty, unsafe, or not as described, please contact us at hello@lilleskat.au as soon as you can, ideally within 7 days of your purchase, with your proof of purchase (for example, a receipt, bank statement or the confirmation LILLE SKAT provides) and details of the issue. This timeframe is a practical guide only and doesn't limit any right you have under the ACL.

5.4  Once we hear from you, here's what happens next: we'll pass your claim on to the seller and liaise between you both to try and sort it out, without sharing your or the seller's personal details with each other unless you both agree. We'll aim to come back to you within 3 business days of you contacting us.

5.5  If we're satisfied (or the seller agrees) that you're entitled to a remedy, we'll arrange for you to receive a refund, using your original payment method where possible, or, where appropriate and you're happy to, a repair or replacement of the item.

5.6  If a seller doesn't respond, or declines to assist with a remedy for a faulty or unsafe item, LILLE SKAT isn't the supplier of the item, so we're not responsible for providing a refund or replacement ourselves. That said, we'll still provide reasonable assistance, including following up with the seller on your behalf and, under our arrangements with sellers, seeking to recover your refund amount from the seller so it can be passed on to you.

5.7  If an item you've bought is subject to a safety warning or product recall, please stop using it straight away and get in touch with us. We'll let you know what to do next, and pass this on to the relevant seller.

5.8  This clause 5 doesn't affect any right you may have to make a claim directly against the seller of an item, in addition to contacting us.

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6. Photos & Marketing

6.1  We often take photos or video at our events to share on social media or our website, the fun, buzzy market atmosphere! If you'd rather not be in any shots, just have a quiet word with our team on the day.

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7. While You're With Us

7.1  We want everyone, sellers, customers, and especially little ones, to have a great time. Please keep an eye on children while browsing, and let our team know if anything needs attention.

7.2  We may ask someone to leave an event if their behaviour is unsafe or disruptive to other customers or sellers.

7.3  LILLE SKAT holds public liability insurance for our events. If you're injured, or your property is damaged, while at one of our events due to our negligence, please let a member of our team know straight away, nothing here affects your rights, including under the ACL. Beyond this, we're not liable for injury, loss or damage that isn't caused by us.

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8. General

8.1  These terms, together with anything displayed at the event, are the whole agreement between you and LILLE SKAT for your purchase.

8.2  We may update these terms from time to time; the version on display or published at the time of your visit is the one that applies.

8.3  These terms are governed by the laws of Victoria, Australia.

8.4  For details on how we handle personal information, including photos taken at events, see our Privacy Policy.

8.5  If you have any questions about these terms or an event, you can reach us at hello@lilleskat.au.